logo
logo logo
المرصد الرياضية

بالفيديو : خبير تسويق يكشف خطورة تجاهل قاعدة "العميل دائمًا على حق"

بالفيديو : خبير تسويق يكشف خطورة تجاهل قاعدة "العميل دائمًا على حق"
3 شهر 16 8504

صحيفة المرصد: كشف خبير التسويق الرقمي مازن مهنا عن أهمية تبني قاعدة "العميل دائمًا على حق".


وأوضح مهنا، خلال لقائه على قناة "السعودية"، أن التجار الأوائل أدركوا أهمية رضا العميل، لأن العميل الراضي ينقل تجربته الإيجابية لثلاثة أشخاص على الأقل.


وأضاف أن "العميل الساخط، الذي يشعر بأن الخدمة المقدمة لم ترقَ لتوقعاته، قد يتجه إلى التشهير بك، وربما ينقل تجربته السلبية لأي شخص يصادفه، حتى ولو كان عابر سبيل بالشارع.




العميل خبير تسويق
التعليقات (16)

التعليقات مغلقة

MessagesRequestTimelineExceptionsViews9Queries19Models8Livewire0MailsGate
SettingsRequest history198msRequest Duration47MBMemory Usage10.x
Laravel Version
10.48.28
PHP Version
8.1.33
Environment
production
Debug Mode
Enabled
URL
new.al-marsd.com
Timezone
Asia/Riyadh
Locale
ar
GET article/{id}/{section_title?}/{title?}/{comment_id?}
status
200 OK
full_url
https://new.al-marsd.com/article/225633/%D8%A2%D8%AE%D8%B1%20%D8%A7%D9%84%D8%A3%D8%AE%D8%A8%D8%A7%D8...
action_name
article.show
controller_action
App\Http\Controllers\Web\ArticleController@show
Theme
Open Button Position
Hide Empty Tabs
Autoshow
Reset to defaults
    status
    200 OK
    full_url
    https://new.al-marsd.com/article/225633/%D8%A2%D8%AE%D8%B1%20%D8%A7%D9%84%D8%A3%D8%AE%D8%A8%D8%A7%D8...
    action_name
    article.show
    controller_action
    App\Http\Controllers\Web\ArticleController@show
    uri
    GET article/{id}/{section_title?}/{title?}/{comment_id?}
    domain
    new.al-marsd.com
    controller
    App\Http\Controllers\Web\ArticleController@show
    file
    app/Http/Controllers/Web/ArticleController.php:37-77
    middleware
    web
    telescope
    View in Telescope
    duration
    201ms
    peak_memory
    50.5MB
    response
    text/html; charset=UTF-8
    request_format
    html
    request_query
    []
    request_request
    []
    request_headers
      0 of 0   
    array:23 [▼
  "x-https" => array:1 [▶
    0 => "1"
  ]
  "upgrade-insecure-requests" => array:1 [▶
    0 => "1"
  ]
  "sec-ch-ua-platform" => array:1 [▶
    0 => ""Windows""
  ]
  "sec-ch-ua-mobile" => array:1 [▶
    0 => "?0"
  ]
  "sec-ch-ua" => array:1 [▶
    0 => ""Chromium";v="130", "HeadlessChrome";v="130", "Not?A_Brand";v="99""
  ]
  "cache-control" => array:1 [▶
    0 => "no-cache"
  ]
  "pragma" => array:1 [▶
    0 => "no-cache"
  ]
  "user-agent" => array:1 [▶
    0 => "Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
  ]
  "connection" => array:1 [▶
    0 => "Keep-Alive"
  ]
  "accept" => array:1 [▶
    0 => "text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7"
  ]
  "sec-fetch-site" => array:1 [▶
    0 => "none"
  ]
  "priority" => array:1 [▶
    0 => "u=0, i"
  ]
  "sec-fetch-mode" => array:1 [▶
    0 => "navigate"
  ]
  "cf-visitor" => array:1 [▶
    0 => "{"scheme":"https"}"
  ]
  "cf-ipcountry" => array:1 [▶
    0 => "US"
  ]
  "sec-fetch-user" => array:1 [▶
    0 => "?1"
  ]
  "x-forwarded-proto" => array:1 [▶
    0 => "https"
  ]
  "sec-fetch-dest" => array:1 [▶
    0 => "document"
  ]
  "accept-encoding" => array:1 [▶
    0 => "gzip, br"
  ]
  "cdn-loop" => array:1 [▶
    0 => "cloudflare; loops=1"
  ]
  "host" => array:1 [▶
    0 => "new.al-marsd.com"
  ]
  "x-forwarded-for" => array:1 [▶
    0 => "216.73.216.139"
  ]
  "cf-ray" => array:1 [▶
    0 => "96ebc8d52d5cf92b-ORD"
  ]
]
    request_cookies
    []
    response_headers
      0 of 0   
    array:3 [▼
  "content-type" => array:1 [▶
    0 => "text/html; charset=UTF-8"
  ]
  "cache-control" => array:1 [▶
    0 => "no-cache, private"
  ]
  "date" => array:1 [▶
    0 => "Wed, 13 Aug 2025 22:52:44 GMT"
  ]
]
    session_attributes
      0 of 0   
    array:2 [▼
  "_token" => "UncV9NaaQLKDEwUQ68BKUA4DQj0FOJNBbMN6jTIl"
  "flasher::envelopes" => []
]
    • Booting (90.78ms)time
    • Application (107ms)time
    • Routing (2.47ms)
    • Preparing Response (69.4ms)
    • View: web.singleviews
    • View: web.components.structured-dataviews
    • View: web.components.dateviews
    • View: web.components.social-sharingviews
    • View: components.smart-ad-componentviews
    • View: components.smart-ad-componentviews
    • View: web.layouts.masterviews
    • View: web.layouts.headerviews
    • View: web.layouts.footerviews
    • 1 x Application (54.12%)
      107ms
      1 x Booting (45.88%)
      90.78ms
      1 x Preparing Response (35.07%)
      69.40ms
      1 x Routing (1.25%)
      2.47ms
      9 x View (0%)
      0μs
      9 templates were rendered
      • web.singlesingle.blade.php#?blade
      • web.components.structured-datastructured-data.blade.php#?blade
      • web.components.datedate.blade.php#?blade
      • web.components.social-sharingsocial-sharing.blade.php#?blade
      • components.smart-ad-componentsmart-ad-component.blade.php#?blade
      • components.smart-ad-componentsmart-ad-component.blade.php#?blade
      • web.layouts.mastermaster.blade.php#?blade
      • web.layouts.headerheader.blade.php#?blade
      • web.layouts.footerfooter.blade.php#?blade
      19 statements were executed (4 duplicates)Show only duplicatesnew_mainnew_comments12.75ms
      • ArticleController.php#40new_mainConnection Established
        Backtrace
        • app/Http/Controllers/Web/ArticleController.php:40
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:260
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:205
      • ArticleController.php#40new_main1.8msselect * from `articles` where `status` = 1 and `articles`.`id` = '225633' and `articles`.`deleted_at` is null limit 1
        Bindings
        • 0: 1
        • 1: 225633
        Backtrace
        • app/Http/Controllers/Web/ArticleController.php:40
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:260
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:205
      • ArticleController.php#40new_main680μsselect `sections`.*, `article_section`.`article_id` as `pivot_article_id`, `article_section`.`section_id` as `pivot_section_id` from `sections` inner join `article_section` on `sections`.`id` = `article_section`.`section_id` where `article_section`.`article_id` in (225633) and `sections`.`deleted_at` is null
        Backtrace
        • app/Http/Controllers/Web/ArticleController.php:40
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:260
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:205
      • ArticleController.php#81new_commentsConnection Established
        Backtrace
        • app/Http/Controllers/Web/ArticleController.php:81
        • app/Http/Controllers/Web/ArticleController.php:74
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:260
      • ArticleController.php#84new_comments2.32msselect count(*) as aggregate from `comments` where `status` in (1, 2) and `article_id` = '225633' and `type` = 1 and `comments`.`deleted_at` is null
        Bindings
        • 0: 1
        • 1: 2
        • 2: 225633
        • 3: 1
        Backtrace
        • app/Http/Controllers/Web/ArticleController.php:84
        • app/Http/Controllers/Web/ArticleController.php:74
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:260
      • ArticleController.php#89new_comments540μsselect count(*) as aggregate from `comments_archive` where `status` in (1, 2) and `article_id` = '225633' and `type` = 1
        Bindings
        • 0: 1
        • 1: 2
        • 2: 225633
        • 3: 1
        Backtrace
        • app/Http/Controllers/Web/ArticleController.php:89
        • app/Http/Controllers/Web/ArticleController.php:74
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:260
      • single.blade.php#10new_main560μsselect * from `authors` where `authors`.`id` = 9 and `authors`.`deleted_at` is null limit 1
        Bindings
        • 0: 9
        Backtrace
        • view::web.single:10
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/livewire/livewire/src/ComponentConcerns/RendersLivewireComponents.php:69
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
      • helpers.php#424new_comments800μsselect count(*) as aggregate from `comments` where `status` in (1, 2) and `article_id` = 225633 and `comment_id` is null and `type` = 1 and `comments`.`deleted_at` is null
        Bindings
        • 0: 1
        • 1: 2
        • 2: 225633
        • 3: 1
        Backtrace
        • app/Helpers/helpers.php:424
        • app/Helpers/helpers.php:435
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/livewire/livewire/src/ComponentConcerns/RendersLivewireComponents.php:69
      • helpers.php#430new_comments740μsselect count(*) as aggregate from `comments_archive` where `status` in (1, 2) and `article_id` = 225633 and `type` = 1 and `comment_id` is null
        Bindings
        • 0: 1
        • 1: 2
        • 2: 225633
        • 3: 1
        Backtrace
        • app/Helpers/helpers.php:430
        • app/Helpers/helpers.php:435
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/livewire/livewire/src/ComponentConcerns/RendersLivewireComponents.php:69
      • helpers.php#308new_main490μsselect * from `smart_ads` where `slug` = '6th-MPU-Single-Desktop' limit 1
        Bindings
        • 0: 6th-MPU-Single-Desktop
        Backtrace
        • app/Helpers/helpers.php:308
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/livewire/livewire/src/ComponentConcerns/RendersLivewireComponents.php:69
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
      • SmartAdComponent.php#34new_main440μsselect * from `smart_ads` where `slug` = '6th-MPU-Single-Desktop' limit 1
        Bindings
        • 0: 6th-MPU-Single-Desktop
        Backtrace
        • app/View/Components/SmartAdComponent.php:34
        • vendor/laravel/framework/src/Illuminate/View/Component.php:135
        • view::web.single:278
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
      • helpers.php#308new_main350μsselect * from `smart_ads` where `slug` = '1st-MPU-Desktop' limit 1
        Bindings
        • 0: 1st-MPU-Desktop
        Backtrace
        • app/Helpers/helpers.php:308
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/livewire/livewire/src/ComponentConcerns/RendersLivewireComponents.php:69
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
      • SmartAdComponent.php#34new_main330μsselect * from `smart_ads` where `slug` = '1st-MPU-Desktop' limit 1
        Bindings
        • 0: 1st-MPU-Desktop
        Backtrace
        • app/View/Components/SmartAdComponent.php:34
        • vendor/laravel/framework/src/Illuminate/View/Component.php:135
        • view::web.single:680
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
      • helpers.php#308new_main360μsselect * from `smart_ads` where `slug` = '4th-MPU-Desktop' limit 1
        Bindings
        • 0: 4th-MPU-Desktop
        Backtrace
        • app/Helpers/helpers.php:308
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/livewire/livewire/src/ComponentConcerns/RendersLivewireComponents.php:69
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
      • helpers.php#308new_main410μsselect * from `smart_ads` where `slug` = '5th-MPU-Desktop' limit 1
        Bindings
        • 0: 5th-MPU-Desktop
        Backtrace
        • app/Helpers/helpers.php:308
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/livewire/livewire/src/ComponentConcerns/RendersLivewireComponents.php:69
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
      • header.blade.php#119new_main360μsselect * from `settings` where `name` = 'nasher_header_text_font_size' limit 1
        Bindings
        • 0: nasher_header_text_font_size
        Backtrace
        • view::web.layouts.header:119
        • vendor/laravel/framework/src/Illuminate/Cache/Repository.php:396
        • vendor/laravel/framework/src/Illuminate/Cache/CacheManager.php:429
        • view::web.layouts.header:120
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
      • header.blade.php#122new_main340μsselect * from `settings` where `name` = 'nasher_header_text_color' limit 1
        Bindings
        • 0: nasher_header_text_color
        Backtrace
        • view::web.layouts.header:122
        • vendor/laravel/framework/src/Illuminate/Cache/Repository.php:396
        • vendor/laravel/framework/src/Illuminate/Cache/CacheManager.php:429
        • view::web.layouts.header:123
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
      • footer.blade.php#29new_main460μsselect * from `settings` where `name` = 'nasher_footer_text_font_size' limit 1
        Bindings
        • 0: nasher_footer_text_font_size
        Backtrace
        • view::web.layouts.footer:29
        • vendor/laravel/framework/src/Illuminate/Cache/Repository.php:396
        • vendor/laravel/framework/src/Illuminate/Cache/CacheManager.php:429
        • view::web.layouts.footer:30
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
      • footer.blade.php#32new_main480μsselect * from `settings` where `name` = 'nasher_footer_text_color' limit 1
        Bindings
        • 0: nasher_footer_text_color
        Backtrace
        • view::web.layouts.footer:32
        • vendor/laravel/framework/src/Illuminate/Cache/Repository.php:396
        • vendor/laravel/framework/src/Illuminate/Cache/CacheManager.php:429
        • view::web.layouts.footer:33
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
      • helpers.php#308new_main690μsselect * from `smart_ads` where `slug` = '7th-MPU-Desktop' limit 1
        Bindings
        • 0: 7th-MPU-Desktop
        Backtrace
        • app/Helpers/helpers.php:308
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/livewire/livewire/src/ComponentConcerns/RendersLivewireComponents.php:69
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
      • helpers.php#308new_main600μsselect * from `smart_ads` where `slug` = '7th-MPU-Desktop-Sport' limit 1
        Bindings
        • 0: 7th-MPU-Desktop-Sport
        Backtrace
        • app/Helpers/helpers.php:308
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/livewire/livewire/src/ComponentConcerns/RendersLivewireComponents.php:69
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
      App\Models\SmartAd
      4SmartAd.php#?
      App\Models\Section
      2Section.php#?
      App\Models\Article
      1Article.php#?
      App\Models\Author
      1Author.php#?
          ClearShow all
          Date ↕MethodURLData
          #12025-08-14 01:52:44GET/article/225633/%D8%A2%D8%AE%D8%B1%20%D8%A7%D9%84%D8%A3%D8%AE%D8%A8%D8%A7%D8%B1/%D8%A8%D8%A7%D9%84%D9%81%D9%8A%D8%AF%D9%8A%D9%88--%D8%AE%D8%A8%D9%8A%D8%B1-%D8%AA%D8%B3%D9%88%D9%8A%D9%82-%D9%8A%D9%83%D8%B4%D9%81-%D8%AE%D8%B7%D9%88%D8%B1%D8%A9-%D8%AA%D8%AC%D8%A7%D9%87%D9%84-%D9%82%D8%A7%D8%B9%D8%AF%D8%A9-%D8%A7%D9%84%D8%B9%D9%85%D9%8A%D9%84-%D8%AF%D8%A7%D8%A6%D9%85%D8%A7-%D8%B9%D9%84%D9%89-%D8%AD%D9%829198